Contact: 443-948-9600 | contact@woundxmobile.com

Serving the greater Maryland Region

Privacy Policy

Last Updated: August 2026

At Wound X Mobile, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

  • Personal Contact Information: When you fill out our online Referral Form, we collect basic contact details, including your name, email address, phone number, and any general message you submit.
  • Non-Personal Data: We may collect standard internet log information automatically (e.g., IP address, browser type, referring URL) to monitor site performance and improve user experience.
2. Important Notice Regarding HIPAA & Sensitive Health Information
Our website’s online contact/referral form is intended only for basic scheduling inquiries and initial contact.

  • Do Not Submit PHI: Please do not submit Protected Health Information (PHI) or sensitive medical history via the main website form, as standard web forms are not configured for secure clinical messaging.
  • Patient Portal Security: All protected health information, medical intake forms, and formal communications are handled exclusively through our secure, HIPAA-compliant patient portal, which is accessible via the portal link provided on our site.
3. How We Use Your Information
We use the information collected on this website to:

  • Respond to your requests, inquiries, or referral submissions.
  • Coordinate initial outreach to discuss our mobile wound care services.
  • Maintain, analyze, and optimize the functionality of our website.
4. Third-Party Links & Services
Our website contains links that redirect you to external third-party services for booking appointments and logging into the patient portal.

  • We are not responsible for the privacy practices, data collection methods, or security measures of external third-party platforms.
  • We encourage you to review the privacy policies of any third-party websites you visit after leaving our domain.
5. Sharing & Disclosure of Information
Wound X Mobile does not sell, trade, or rent your personal contact information to third parties. We may disclose your information only:

  • To trusted service providers who assist us in operating our website, provided they agree to keep this information confidential.
  • When required by law, subpoena, or legal process to protect our rights, privacy, safety, or property.
6. Data Security
We implement standard security measures to safeguard the information you transmit through our web forms. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of non-encrypted form submissions.

7. Policy Updates & Contact
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date. If you have questions regarding this policy or our data practices, please contact our office directly using the phone number provided on our site.